Privacy Policy

When we need to obtain information from you, we will always ask you to provide it voluntarily and explicitly. The data collected through the data collection forms on the website or other means will be incorporated into the processing systems of Valentine Moreno.

This entity will treat the data confidentially and exclusively for the purpose of providing the requested services, with all the legal and security guarantees imposed by Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

Who is responsible for processing your data?

The data controller is Valentine Moreno
Tax ID (CIF): 11150877V
Email: info@valentinemoreno.com

For what purpose do we process your personal data?

At Valentine Moreno, we process the information provided by data subjects in a fair, lawful, and transparent manner, complying with EU Regulation 2016/679 of April 27 of the European Parliament and the Council, and Law 3/2018 of December 5 on Data Protection and Guarantee of Digital Rights.

If you are a CLIENT/PATIENT or USER:

If you are a client/patient or user, we will process the following categories of personal data:

Identification data (name, surname, ID number…)
Contact data (email, WhatsApp…)
Banking data (account number, bank card…)
Financial data in case of requesting financing (payroll, documentation related to economic solvency…)
Medical history data (health, images…)
Other data (provided by the data subject in open forms or communications).

We process your data for the purpose of:

Managing the requested services, information, and/or products.
Performing treatments and medical follow-up.
Sending communications of interest (if the data subject has given due authorization).
Complying with the legal obligations applicable to the data controller.

If you are an EMPLOYEE or JOB APPLICANT:

If you are an employee or applicant/candidate, we will process the following categories of personal data:

Identification data (name, surname, ID number…)
Data included in the curriculum vitae (education, work experience, hobbies…)
Contact data (email, WhatsApp…)
Banking data (account number, account holder, SEPA mandate)
Image
Other data (provided by the data subject in open forms or communications).

We process your data for the purpose of:

Managing rights and obligations related to the contractual relationship.
Candidate selection.
Use, reproduction, or publication of image, name, and voice (if the data subject has given due authorization).
Complying with the legal obligations of the company.

If you are a SUPPLIER of our company:

If you are a supplier, we will process the following categories of personal data:

Identification data (name, surname, ID number…)
Contact data (email, WhatsApp…)
Banking data (account number, invoicing…)
Other data (provided by the data subject in open forms or communications).

We process your data for the purpose of:

Administrative, accounting, and tax management.
Monitoring and control of the commercial relationship.
Complying with the legal obligations of the company.

Am I obliged to provide personal data?

Valentine Moreno will only request the data strictly necessary for the purpose for which they are collected; therefore, if the data is not provided, the requested service cannot be rendered.

How long will we keep your data?

Personal data provided and obtained during the relationship between the data subject and Valentine Moreno will be kept for a maximum period of 5 years from the last confirmation of interest or as long as required by legal provisions, in which case they will be duly blocked and deleted when no longer necessary.

What is the legal basis for processing your data?

In compliance with Article 6.1 of Regulation (EU) 2016/679 of April 27, we inform you that the legal basis for processing your data is as follows:

The data subject has given consent to the processing of personal data for one or more specific purposes and/or
The processing is necessary for compliance with a legal obligation applicable to the data controller and/or
The processing is necessary for the purposes of legitimate interests pursued by the data controller or a third party, provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, particularly where the data subject is a child.

To whom will your data be communicated?

Data processed by Valentine Moreno may be communicated to third parties when required by legal provisions.

Additionally, Valentine Moreno works with service providers to whom data must be communicated in different business areas (administration, accounting, taxation, marketing, labor…). The relationship with these companies is regulated according to Article 28 of Regulation (EU) 2016/679 of April 27 of the European Parliament and of the Council (GDPR). The data accessed by these companies will only be used for the necessary business purpose and will not be retained for any other use.

What are your rights when you provide us with your data?

Any data subject has the right to obtain confirmation as to whether Valentine Moreno is processing personal data concerning them or not.

Data subjects have the right to access their personal data, request the rectification of inaccurate data, or, where applicable, request deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, data subjects may request restriction of processing, in which case we will only retain the data for the exercise or defense of claims. Users may also object to data processing. Valentine Moreno will cease processing data unless there are legitimate overriding grounds or for the exercise or defense of claims.

Users may send a written request to Valentine Moreno, at the controller’s address, or by email indicated at the top of this Policy, attaching a copy of their identification document, at any time and free of charge to:

Revoke given consents.
Obtain confirmation about whether personal data concerning the user is being processed.
Access their personal data.
Rectify inaccurate or incomplete data.
Request deletion of their data when no longer necessary for the purposes collected.
Obtain restriction of data processing when applicable under data protection law.
Request data portability.
Contact the Data Protection Officer of Valentine Moreno.
File a complaint with the supervisory authority (www.aepd.es) if they believe their rights under applicable data protection law have been violated.

Valentine Moreno adopts the corresponding security measures required by the aforementioned Data Protection Regulation and other applicable legislation. These security measures are mandatory for entities accessing our information under contractual relationships or service provision, pursuant to Article 28 of Regulation (EU) 2016/679 (GDPR).

However, Valentine Moreno assumes no liability for damages caused by alterations that third parties may cause to users’ IT systems, electronic documents, or files.

Cookies may be used during the provision of services on the website. Cookies are physical files of personal information stored on the user’s device. The user can configure their browser to prevent cookie creation or to be warned when cookies are created. Please review our cookie policy via the link on this website.

If you choose to leave our website through links to sites not belonging to our entity, Valentine Moreno is not responsible for the privacy policies of those websites nor the cookies they may store on your device.

Our email policy focuses on sending only communications you have requested.

If you prefer not to receive these emails, we will provide you the option to unsubscribe and stop receiving these messages, in accordance with Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.